USING BOTS, ASSISTANTS, AGENTS OF ARTIFICIAL INTELLIGENCE IN EDUCATIONAL ACTIVITIES
DOI:
https://doi.org/10.28925/2414-0325.2025.1914Keywords:
artificial intelligence, bot, assistant, agent, agentic AI, digital education, educational technologiesAbstract
The article is devoted to studying the features of using virtual assistants of artificial intelligence (AI) - bots, assistants, agents, and agent AI - in the educational process. The topic's relevance is due to the rapid expansion of generative and autonomous AI systems that change approaches to learning, teaching, and management of educational activities. The authors determined the level of awareness and experience of practical application of AI tools in teachers' professional activities using two stages of surveying educators (n₁=123, n₂=65). The study systematizes the terminology, specifies the essential differences between the concepts of "bot", "assistant", and "AI agent", and also provides a comparative analysis of their functions, levels of autonomy, and pedagogical potential. Examples of the use of each type of intelligent system in education are given, from chatbots that provide routine tasks to agent systems capable of planning, self-learning, and collective interaction. The authors described an algorithm for creating an AI assistant in a visual environment without programming.
The gradual evolution from bots to agent-based AI shows a transition from reactive support to proactive human-AI collaboration, opening up new opportunities for personalized, exploratory, and reflective learning. The authors emphasize the need to develop AI collaboration literacy among educators and to develop ethical and methodological policies for the use of AI in education.
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